Policy Administration & Compliance Expert

What you’ll do

Mercor is partnering with leading AI labs to advance frontier agent evaluations in insurance policy administration and compliance. As a Policy Administration & Compliance Expert, you’ll build long-horizon admin and compliance tasks that mirror the work you already do, each paired with a deterministic rubric that grades agent performance against verifiable ground truth. Tasks need to have checkable answers; no open-ended essays, no subjective judgment calls.

Expect to build scenarios across:

  • Policy lifecycle: endorsements with required fields and correct premium impact, renewals against renewal guidelines, cancellations with state-required notice periods, premium audits tied to source exposure data

  • Certificates and documents: COI issuance against contract requirements, policy form and wording review against a defined issue list

  • Regulatory: state DOI filings with required exhibits, market conduct exam responses with ground-truth documented answers

These scenarios will be challenging and take long sessions of focus.

Who we’re looking for

  • 3+ years in policy administration, insurance operations, or insurance compliance at a carrier, MGA, or broker

  • Expertise in one or more of the following: endorsement and renewal processing, premium audit practice, COI issuance and tracking, state DOI filings and market conduct, policy form and wording review, a policy admin platform (Guidewire PolicyCenter, Duck Creek, AMS360, EPIC, carrier systems)

  • Comfortable reading and producing policy admin artifacts: endorsements, renewal packages, COIs, DOI filings, audit workpapers

  • Clear written communication; can articulate reasoning step by step and encode it into deterministic rubrics

  • AINS, CPCU, or equivalent a plus

  • Located in the United States

Compensation

$55–$75/hr depending on domain depth and prior experience. Strong contributors are promoted based on task quality and throughput.

We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

Contract and Payment Terms

  • You will be engaged as an independent contractor.
  • This is a fully remote role that can be completed on your own schedule.
  • Projects can be extended, shortened, or concluded early depending on needs and performance.
  • Your work at Mercor will not involve access to confidential or proprietary information from any employer, client, or institution.
  • Payments are weekly on Stripe or Wise based on services rendered.
  • Please note: We are unable to support H1-B or STEM OPT candidates at this time.

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